What would you like to know?

Eventaly is a digital platform created to streamline the organisation and management of independent artisan and craft markets. It aims to simplify booking processes for market organisers and stallholders, ultimately saving on admin time.

Eventaly’s platform provides a centralised hub for managing all aspects of a market. Organisers can streamline applications, handle stall bookings, process payments, and communicate with stallholders through a user-friendly interface. Stallholders, in turn, benefit from simplified application processes, centralised payment management, and access to a wider range of market opportunities.

Eventaly is designed to save time organising events. It offers a range of features that automate and streamline many time-consuming tasks, such as:

Effortless Communication: Contact stallholders with a click of a button, simplifying communication and coordination.

Integrated Financial Management: Inbuilt invoicing, receipts, and records management features automate financial tasks, saving you time and reducing errors.

Efficient Applicant Management: Manage and vet applicants to your events using their submitted user profiles, streamlining the selection process.

Automated Reminders and Follow-ups: Schedule automated reminders and follow-ups, ensuring timely communication without manual effort.

By automating these tasks and centralising event management processes, Eventaly frees up your time to focus on more strategic and creative aspects of event planning.

Yes, an organiser can set up as many dates and venues as they wish.

An organiser has the ability to create and specify different stall types and prices when they create each event information.

Yes, VAT can be added at standard rate, zero rate and reduced rate to individual stall types and therefore VAT compliant invoices are sent to stallholders.

Yes, on each participant profile pop-up window (within the ‘Manage Applications’ page) an organiser will be able to adjust the invoice amount if it is different to the amount set against that stall type. This can be actioned by clicking on ‘modify’ and setting a custom stall price.

Yes, when an organiser creates each event in Eventaly, they have the ability to select how many days before the event that applications will close.

Organisers receive applications for their events as a list in their ‘Pending’ column. They can then curate their market by clicking on each applicant in their list and deciding whether to add them to their accepted, waitlist or decline lists.

Yes, an organiser can specify when they require payment to be made before a booking. This can be a specified by X amount of days after an invoice date or X days before an event.

Each event’s ‘Manage Applications’ page displays icons informing the organiser whether they have been sent a notification email, an invoice or a reminder. Icons also tell the organiser whether or not the applicant has paid their invoice. A key to symbols can be found on this ‘Manage Applications’ page for clarity. There is also an ‘activity log’ for each stallholder for each event, which is displayed in their participant profile pop-up window within the ‘Manage Applications’ page.

Depending on when the deadline is set, the reminders are emailed to stallholders 5 days before their deadline date and if it’s still unpaid after that – 24 hours before their payment deadline.

At this point it is for you (the organiser) to chase this business to find out if they wish to keep their stall.

If an organiser wants to change a stall type that has been selected by the applicant, they simply click on their participant profile in ‘Pending’ applications and select the ‘modify’ button. However, if an applicant has already received an ‘Accepted’ email notification and/or an invoice, it is no longer possible for the organiser to modify their stall allocation, in this case the organiser would need to contact us at [email protected]

Yes, under the ‘Event information’ tab an organiser would select ‘Amend dates’. Choose the date to amend, and then add the new stall type.

By opening the relevant venue and date, if the applicant has already been accepted, but the invoice hasn’t been paid, cancelling them would require clicking on the X, then ‘Save Changes’, followed by ‘Send Email Notifications’.  The participant will then receive a decline email.

If an applicant has already paid their invoice, cancellation can be made by clicking on the participants profile, and then ‘cancel’.  Then add the amount to be refunded and click ‘yes’.  Refunds will then need to be processed through Stripe or BACS.

If organisers have other events/venues open to apply for, an applicant will be able to view these by clicking ‘View all other events for this organiser’ within their application link.
Each application link that an organiser shares will include every date they have on offer at that venue.

View our pricing options for event organisers here.

You will need to set up or connect to an existing Stripe account to use all the features of Eventaly. If you prefer to use BACS to receive payments from stallholders you can still use Eventaly to curate your markets and send notifications and emails, but certain features like chasing invoices will not be available unless you have a Stripe account. By choosing to use the BACS payment method, you will need to subscribe to a Silver or Gold plan.

No, Eventaly is free to use for stallholders. Stall fees will be paid to market organisers via the Eventaly platform.

By emailing [email protected] and a member of the team will change the account type.

No, Eventaly is free to use for stallholders. Stall fees will be paid to market organisers via the Eventaly platform.

A trader/maker will need to find the direct application link shared from the organiser for the event they want to apply for. An organiser is likely to have shared it on their social media, emails or website. Once a trader has clicked a link, it will take them to that application page. A trader will need to have set up a particapant (stallholder) account in order to successfully apply. You cannot search for events on Eventaly.

No, Eventaly is a booking system designed for organisers to use to take stall bookings onto their market events. It isn’t currently possible to search for events on Eventaly. An event application link will have to be shared with potential stallholders on email/social media/websites. It is possible to search for events using Eventaly’s sister company – Pedddle.

Filling in a participant profile is similar to completing an application form for a market or other event. An organiser will need to preview a trader’s business details and images in the same way as if reviewing an application form. The good news is that a trader will only have to complete this profile once and then they can apply for multiple events and dates (with organisers using Eventaly), they never have to fill it in again – unless their business details change in which case their profile can easily be edited.

Please click here to view a guide on uploading images. If you are still having issues please contact [email protected]

Please check that all the required fields are filled in including uploading images. If any fields have red comments next to them they will need filling in. Click here to view a participant setup guide.

If it is a URL issue for a website or a social media link. The full and correct URL starts with a https: not www. (Copy the link in your browser for a website and on social media it usually says ‘share profile’ and it will give you a link.)

As above – The full and correct URL starts with a https: not www. (Copy the link in your browser for a website and on social media is usually says ‘share profile’ where it will give you a link.)

If your application is still showing as ‘Pending’, simply click on the pink ‘cancel’ button next to the name of the event in your ‘Applications’ section and it will ask you if you’re sure you wish to cancel.

If your application for a stall on an event has been ‘accepted’, but you have not yet paid your invoice, please go to the ‘Invoices’ section of your Eventaly dashboard and find the invoice for the event you want to cancel. Either click on the red cross next to this invoice or open the invoice and click on the pink ‘cancel’ button at the top. It will then ask you if you’re sure you want to cancel this booking, click yes. The event organiser will then be notified that you have cancelled.

If you have already paid your invoice for this event, please reach out to the event organiser directly to ask them to process your refund and to cancel your place; this will be in line with any of their own published terms and conditions.