Terms and Conditions

Bridgwater Food and Drink Festival Trader Terms & Conditions

1. Bookings and Payment

• Bookings must be made using the official application form.
• Full payment is required to secure a pitch.
• The Organisers reserve the right to refuse or cancel any booking.

2. Cooling-Off Period

• Traders may cancel their booking within 14 days of receiving a pitch offer and receive a full refund.
• This cooling-off period does not apply where a booking is made within 28 days of the festival date.
• After the cooling-off period has expired, the cancellation terms below will apply.

3. Cancellations and Refunds

• Trader cancellations made more than 28 days before the festival may receive a 50% refund or credit.
• No refunds will be given for cancellations made within 28 days of the festival.
• If the festival is cancelled due to circumstances beyond the Organisers' control, refunds or credits will be at the Organisers' discretion. The Organisers are not liable for any loss of earnings or other costs incurred by traders.

4. Insurance and Compliance

• Traders must hold Public Liability Insurance of at least £5 million and provide proof when applying.
• Food traders must be registered with their local authority and comply with all relevant food hygiene, safety and trading regulations.
• Traders must cooperate with any inspections by authorised officers.

5. Health and Safety

• Traders are responsible for the safety of their staff, customers, equipment and pitch area.
• A suitable risk assessment should be completed where required.
• All instructions from Festival staff and emergency services must be followed.

6. Pitches and Trading

• Traders must be open and trading during the advertised festival hours.
• Set-up and pack-down must take place during allocated access times.
• Vehicles are not permitted on site during trading hours.
• Traders must keep their pitch clean and remove all waste at the end of the event.

7. Equipment, Gas and Electricity

• Traders must provide their own equipment unless otherwise agreed.
• Gazebos and structures must be secure and suitable for outdoor use.
• Any gas or electrical equipment must be safe, compliant and properly maintained.
• Traders using cooking equipment must provide appropriate fire-fighting equipment.

8. Alcohol Sales

• Traders selling alcohol must hold the appropriate licences and comply with all licensing laws.
• Alcohol must not be sold to under-18s or intoxicated persons.

9. Equality and Conduct

• The Festival is committed to providing a safe, welcoming and inclusive environment.
• Discrimination, harassment, abusive behaviour or unsafe conduct will not be tolerated.
• The Organisers reserve the right to remove traders whose behaviour is deemed unacceptable.

10. Data Protection

• Personal information will be processed in accordance with UK data protection legislation and will only be used for legitimate festival-related purposes.

By booking a pitch at the Bridgwater Food and Drink Festival, traders confirm that they have read, understood and agree to these Terms & Conditions.